Blog Post: June T&D Exchange: Employee Engagement

I know, I got excited and just blurted that out. Let me back up and explain. SDSU’s College of Extended Studies runs a monthly Training and Development Exchange, a series of seminars that cover relevant topics suggested and presented by members of the business community.

On Friday, June 12, from 8:30-10:30 am , Jack in the Box Inc.’s vice president of human resources and operational services, Mark Blankenship, Ph.D., is going to discuss Linking Employee Engagement Data to Business Outcomes: The Service Profit Chain.

Most HR professionals, coaches, managers, and supervisors already know that an organization’s best asset is its people, and that keeping them engaged is important. Put some teeth in “important” by learning how to track the results of that engagement, and make a solid business case for its impact on guest service, sales, and profit.

Blankenship will draw on 25 years of in-house and consulting experience in human resources and organization development to teach you:

·         A model for understanding employee engagement,

·         A process for measuring it in your organization, and

·         Analytics designed to demonstrate the relationship between engagement and business performance.

Register Now! Visit the T&D Exchange online or call (619) 594-1138 and let them know you saw this blog posting on Jobing.com.

This is the closing event of the successful 2008-2009 T&D Series! Next year’s T&D series will begin in September. Don’t worry: the College of Extended Studies will send out information about upcoming dates and speakers well in advance.