Job: GEICO Claims Representative

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Jobing Description

Accidents and natural disasters are traumatic experiences and it takes a special person to empathize and assist our customers during these situations.

GEICO Claims Representatives are there when it counts! As a Claims Representative, you would be the first to assist customers who need to report insurance claims following accidents or other losses. GEICO Claims Representatives start the claim process and must be extremely empathetic in dealing with customers who are often upset or even physically hurt.
Superior claim handling is the most important service GEICO offers and we will provide you with the tools to succeed! We offer an extensive training program where you will learn how to handle initial loss reports and claim fundamentals. Once you've mastered the Claims position there are endless opportunities, for those who perform well, to advance into upper level liability positions (e.g., Telephone Claims Representatives), which handle medical claims and/or liability disputes.

Class to start in FEBRUARY

Training hours are 8:15 am - 4:30pm, Monday-Friday (12 weeks)
Day and Evening schedules available after training and will include working one weekend day (Saturday or Sunday).

Skills / Requirements

* High school diploma or equivalent
* Prior customer service experience
* Effective verbal and written communication skills
* Excellent computer and multi-tasking skills
* Ability to gather information and make decisions
* Must be comfortable working in a call center environment

GEICO is an equal opportunity employer.

Drug test, physical, credit and background checks are required as part of our employment process.