Job: Grants and Donor Communications Manager
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The Grants and Donor Communications Coordinator (GDCC) is responsible for developing regular, high-quality, substantive communications with current/past donors and prospective donors in order to sustain and strengthen the relationship between SDHS and its donor constituency. Communications include a diverse range of written materials and special activities such as newsletter/website articles, grant proposals, stewardship reports, and donor recognition programs (e.g., special donor events, the SDHS donor wall, and others.) The Grants and Donor Communications Coordinator reports to the Director of Development, Major Gifts. Communications program: • Create and annually update a written strategic program plan for development communications. Develop an annual expense budget for the program. • Prepare weekly, monthly and annual program performance reports, making periodic adjustments in the programs as needed to maximize cost-effectiveness. • Work collaboratively with Senior Vice President/Chief Development Officer and development program directors to develop strategies for communicating with selected individuals and groups of donors/prospects through a Moves Management Program. • Develop and manage a program providing regular, personalized written reports to donors of restricted as well as unrestricted gifts ($500 or more), outlining how their gifts are being used by SDHS. • Write customized copy and provide appropriate edits for on-going direct mail appeal program. • Prepare personalized thank you letters to donors of $500 or more for signature by the President of SDHS or members of the Board of Directors. • Prepare and periodically refresh donor acknowledgement letters and tributes. • Coordinate thank-you telephone calls to donors by board members as directed by the Director of Development, Major Gifts • Write short articles about selected donors for publication in Animal Fare newsletter, four (4) issues annually. Also write development-related copy for monthly e-newsletter and website. • As directed by development program directors, prepare grant proposals for large gift approaches and stewardship reports to grantors. Monitor progress of each proposal through all steps to ensure that deadlines are met. • Participate in planning approximately four (4) annual events to recognize SDHS donors (Humane Heritage Circle members, Walk for Animals top donors, and other upper level donors). Produce invitations and any other collateral that may be required for the event. • On annual basis, update donor recognition wall (at Gaines Street Campus) that currently lists Human Heritage Circle members and cumulative donors of $5,000 or more. In addition, devise plan for a public recognition program at the North Campus site recognizing these same donor categories. • Coordinate with development program directors the mailing of special holiday cards to selected donors. General Development Department activities: • Be thoroughly knowledgeable about the history, philosophy, programs, and services of the San Diego Humane Society. Accurately and professionally articulate this information to donors and prospects. • Understand and comply with all SDHS gift-related policies and procedures, and ensure ethical compliance as defined by the Association of Fundraising Professionals (AHP). • Utilize Donor Perfect database to add and extract information about donors and prospects.
Skills / Requirements
Bachelor-s degree or a combination of relevant experience and education. Professional writing experience in fund raising (especially grant writing), marketing, or public relations. Prefer experience, coursework, or other training in fundraising principles. Self-starter with ability to manage communications program with minimal supervision. Strong interpersonal skills and proven ability to work effectively with a diverse population of donors and prospects, board members and other volunteers, staff, and community leaders. Ability to effectively communicate a compelling and inspired vision of SDHS-s mission and programs. Comfortable interacting with high net worth individuals. Demonstrated success in working both independently and as a team member to achieve common goals. Excellent written, verbal, and listening skills. Strong sense of organization and planning, and able to manage time well and juggle multiple tasks successfully. Discretion in handling confidential information relating to the giving history and backgrounds of donors/prospects. Knowledge of donor software programs, preferably Donor Perfect. Proficiency in Microsoft Office products and Publisher. Valid CA Drivers license required. PHYSICAL DEMANDS: Individual will frequently be required to stand, walk, sit, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIORNMENT: Standard office environment, with exposure to environmental conditions that include working near and potentially caring for animals. Regular automobile travel required during workdays. May be required to travel occasionally to North Campus office in Oceanside. Must be able to work evenings and weekends as needed.
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