Job: Director of Human Resource

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Jobing Description

DEFINITION:
Under general direction, the Director of Human Resources organizes, directs and implements comprehensive human resources management programs, including recruitment, selection, employment, classification, compensation, benefits, Workers‚ Compensation, training and development, performance appraisal and employee relations and other services; provides expert professional assistance and guidance to MAAC Project‚s management on human resource and employee relations matters; and performs related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
* Plans, organizes, controls, directs and evaluates the work of the Human Resources department. Participates in establishing operational plans and initiatives to meet department goals and objectives; implements departmental plans, work programs, processes, procedures and policies required to achieve overall department performance results; coordinates and integrates department functions and responsibilities to achieve optimal efficiency and effectiveness, including technology and automation; participates in developing and monitoring performance against the annual departmental budget.
* Plans and evaluates the performance of subordinate staff; establishes performance requirements and personal development targets; monitors performance and provides coaching for performance improvement and development; provides or recommends compensation and other rewards to recognize performance; takes disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with MAAC human resources policies and procedures and labor contract provisions.
* Provides leadership and works with supervisors and staff to develop and retain highly competent, customer service-oriented staff through selection, compensation, training and day-to-day management practices that support MAAC‚s mission, strategic goals and core values.
* Develops, implements and administers comprehensive human resources management programs, policies, guidelines and procedures across all departments and divisions, consistent with state and federal requirements and sound professional principles and practices; confers with and coordinates the implementation of programs, policies and practices with departments; provides expert advice to managers and supervisors on a wide range of human resource management issues and practices; provides internal consulting on a variety of complex, sensitive and confidential organizational and human resources issues; participates in the development of MAAC human resources policies, guidelines and practices.
* Administers labor contracts ensuring MAAC compliance; advises managers and supervisors on employee relations matters; may direct and/or participate in meetings on disciplinary actions; works with labor representatives to resolve problems.
* May participate in contract negotiations, labor-management committee meetings, and labor-management study groups/committees. Participates in the development of solutions to internal operational and/or labor concerns related to MAAC policies and practices. May conduct salary and other surveys as needed.
* Directs and oversees recruitment and selection activities for all positions; supervises and participates in the development and maintenance of comprehensive classification and compensation plans; administers MAAC‚s performance appraisal processes; participates in developing and administers a wide variety of training and development programs, including work place safety training, for employees, supervisors and managers; oversees administration of a tuition reimbursement program; oversees the maintenance of all personnel records and files.
* Administers a broad program of health and welfare benefits, including Workers‚ Compensation, leaves and the EAP; conducts reasonable accommodation meetings with injured workers; ensures timely and accurate notification to ill and/or injured workers related to programs and benefits available to them; ensures accurate tracking of injuries/illness/leaves and the provision of appropriate notification and reporting in compliance with laws, regulations, policies and procedures.
* Serves as MAAC‚s EEO/Affirmative Action Officer; coordinates with an outside third party for completion and submission of required reports; participates in the investigation and resolution of complaints; works with and assists outside labor counsel in developing and presenting the agency‚s position for hearings and/or litigation.
* Interprets human resources policies, procedures and precedents for managers and employees.
* Monitors developments in areas of responsibility; analyzes proposed state and federal law, regulations and court decisions for their impact on agency practices and operations; recommends and implements policy and procedure changes consistent with requirements; directs or conducts research and analysis of human resource and employee relations needs, recommends appropriate actions and implements programs.

Skills / Requirements

QUALIFICATIONS:

Knowledge of:
1. Theory, principles, practices and techniques of human resources management, including recruitment, selection, equal employment opportunity, employee relations, classification, compensation, benefits design and administration, employee and management development, and performance planning and appraisal.
2. Principles and practices of labor management relations, including negotiation and contract administration techniques.
3. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility.
4. Principles and practices of management, including budgeting, purchasing, contract administration and maintenance of records.
5. Research methods and analysis techniques.
6. Principles and practices of sound business communication.
7. Trends and best practices in human resource management and human resource information management.
8. Principles and practices of effective management and supervision.
9. MAAC human resources policies and procedures and labor contract provisions.
Ability to:
1. Plan, direct, coordinate and integrate the work of a department providing comprehensive human resource management programs and services.
2. Define complex human resources management issues, perform difficult analyses and research, evaluate alternatives and develop sound conclusions and recommendations.
3. Understand, interpret, explain and apply federal, state and local policy, law, regulations and court decisions applicable to areas of responsibility.
4. Consult effectively with other directors and managers to develop solutions to complex organizational and people management issues;
5. Present proposals and recommendations clearly, logically and persuasively.
6. Represent MAAC effectively in negotiations and other dealings on a variety of difficult, complex, sensitive and confidential issues.
7. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.
8. Exercise sound, expert independent judgment within general policy guidelines.
9. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
10. Establish and maintain effective working relationships with agency management, Board members, supervisors, employees, labor representatives, applicants, community and other organizations and others encountered in the course of work.
11. Use word processing, spreadsheet, email, internet browser, and database software, including ability to extract data and generate reports.
TRAINING AND EXPERIENCE:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four year college or university with a major in major in business administration, human resource management, psychology or a closely related field; AND at least five years of progressively responsible human resource management experience, including labor management relations, at least three of which were in a supervisory or program management capacity; or an equivalent combination of training and experience. Ability to speak, write, and understand Spanish is preferred.

Licenses; Certificates; Special Requirements:
A valid class C driver‚s license and the ability to maintain insurability under MAAC‚s vehicle insurance policy is required.

Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification strongly preferred.