Job: Customer Service Specialist

Why Settle for Anything Less then the Best?
Industry Leader Since 1901.

Orkin Pest Control, a national service provider, is seeking a talented career-minded individual to assist in the day to day operations of our fast paced San Diego office.

The successful candidate will be responsible for all general office administration functions. This will include accounts payable, accounts receivable and other office responsibilities. You will assist in daily customer service functions, handle incoming telephone calls, and work closely with the Branch Manager in following up on customer service inquiries. The individual will also talk to customers on a daily basis concerning service questions and appointments.

Orkin is rated by Training Magazine and the American Society of Training and Development as one of the 100 Best Training Companies of 2003, 2004 and 2005. The Orkin Training Team recently tied for first place for an award from the American Society of Training and Development. The Orkin Training Team competed against over seventy-four companies from six different countries for this award.


The successful candidate will . . .

- Provide administrative and customer service support for the branch.
- Maintain customer records of services provided.
- Have computer skills in Windows operating systems, spreadsheets, and word processing.
- Must have collection experience and able to make “Welcome to Orkin” calls.
- Help Route Managers in setting up their daily schedules and act as a liaison with them while they are in the field.
- They will talk to customers on a daily basis concerning appointments and service questions.

The successful candidate will have . . .

- A thorough understanding of all Microsoft office applications
- Good typing and 10 key calculator skills
- The ability to multi-task
- At least 1-2 years office experience
- Strong communication and interpersonal skills
- The ability to compose their own letters and handle routine correspondence
- Excellent follow-up and organizational skills
- The ability to "self start" and work independently
- The ability to pass a background check including a drug screen
- Bi-lingual English/Spanish skills are a plus