Job: Legal Help Desk Specialist

LANSolutions was founded in 1996 with the intent of providing superior IT solutions for all businesses. The principals of the organization have been working together in the integrated service business since 1984. LANSolutions provides hardware and software solutions perfectly tailored to the specific needs of a business. LANSolutions engineers have key insider relationships with leading technology providers.

We are currently seeking an experienced computer Legal Help Desk Specialist to provide support and installation services for a variety of end-user clients, including Legal Applications. The successful candidate will have the opportunity to integrate and support a wide range of technologies with small and medium size business clients. Also candidate will be responsible for escalating issues with level II engineers as needed.

Must be extremely organized and familiar with Legal help desk

Candidate should have experience in a Legal Environment.

Candidate should be familiar with Word Processing, Document Management, Legal Macros and other software used in Law Firms.

Candidate must have excellent communication skills

Help desk experience, tier 2 and 3, a plus

Troubleshooting skills are an absolute requirement

Knowledge of Microsoft products should include Windows Server, Exchange, Active Directory etc.

Microsoft MCSE a plus

Candidates should be motivated and self starting

Must enjoy working with people.