Job: Call Center Supervisor Needed!

California Marketing has been in business for 25 years and continues to grow!

We have a 132 seat, primarily outbound, call center and we need a dynamic call center supervisor who is available to start immediately

Must have experience, developing, motivating and coaching a team, preferably in a call center environment

Lead Generating or Sales experience Preferred

Bilingual (English/Spanish) is a plus

You will be managing a team that generates loan modification and debt settlement leads for our sales team

Job Responsibilities:

Manage the daily activities of a group of 20-30 Lead Generation Agents

Monitor, coach, motivate and develop staff

Create and maintain key performance measurements

Requirements:

Excellent interpersonal, communication, and organizational skills

Strong team leadership and staff development skills and experience

Ability to work well under pressure and deadlines

Ability to establish and document appropriate policy and procedures and
develop key performance measurements

Proficient with Microsoft Office

Compensation:

Hourly plus commission, potential of up to 60k in first year

Benefits:

We offer full benefits after 90 days, including medical, dental and
supplemental insurance

Please send your resume to cmcareers@calmarketing.com with “LG Manager” in the subject field