Job: Triage Assistant (FT-32 hrs. week)

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Jobing Description

Title: Triage Assistant (FT-32 hrs. week)
Job Location: US-CA-San Diego
Posted Date: 7/30/2012

More information about this job:
Overview:

Since 1978, The Elizabeth Hospice has been at the forefront of providing hospice and palliative care, end-of-life home care and counseling in North San Diego County. The Elizabeth Hospice is a private nonprofit located in Escondido, California, providing terminally ill individuals and their families the highest quality medical, emotional and spiritual support at life's final stages, regardless of their ability to pay.
Responsibilities:

Coordinates scheduling for triage staff; manages all after hours requests for CC, PMs & NOCs, updating boards, leave staffing VM. Coordinates Crisis Care Scheduling, including updating AllScripts scheduler and CC electronic boards as designated by Triage RN. Assists with schedule monitoring and reassignments for day shift relating to CC starting after hours. Assists with schedule monitoring and assignments for after-hours Hospices Aides. Supports staff with incoming telephone calls and directs them appropriately to after-hours staff

Skills / Requirements

High School diploma or equivalent. Minimum experience of 2-3 years in clerical/office setting; healthcare field preferred. Spanish speaking desirable. Demonstrates proficiency in typing skills and use of Microsoft Office programs; ability to learn new software applications. Demonstrates ability to communicate effectively with staff, patients, physicians and community agencies, both verbally and written. Ability to handle complaints and difficult situations. Possess strong phone etiquette/customer service skills, including professionalism, active listening and speech clarity. Possess strong organizational skills, including attention to detail.
Ability to manage time efficiently. Requires professionalism and experience to interface with all levels of management and personnel.