AmTrust Financial Services, inc.

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Claims Adjuster Trainee

at AmTrust Financial Services, inc.

Posted: 7/24/2019
Job Reference #: 8854
Categories: Insurance
Keywords: insurance, claims

Job Description

  • Job LocationsUS-CA-San Diego
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    AmTrust Financial Services, a commercial insurance company, is seeking recent college graduates to join our AmTrust team as Claims Adjuster Trainees in the Workers’ Compensation division. Over a 24-month period, we will teach you the insurance business and the skills needed to investigate, reserve, and settle Workers’ Compensation claims in a fast-paced and changing office environment. Problem solving, organizational and communication skills are some of the most frequently used skills in the position.


    • Review, process and conclude lower severity claims as trained and directed.
    • Provides quality service to all customers.
    • Verifies coverages and policy conditions.
    • Completes quality investigation by gathering all pertinent information.
    • Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
    • Documents all correspondence, reports, discussions and decisions.
    • Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
    • Other tasks as assigned by supervisor/manager.


    • Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
    • Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
    • Basic knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
    • Ability to multi-task and handle large volumes of work in a short period of time.
    • Ability to communicate effectively and clearly, both orally and in writing.
    • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
    • Ability to work independently with self-initiative.
    • Time management skills, organizational skills and ability to prioritize issues and tasks.
    • Ability to effectively operate computer equipment and applications.


    • Four-year college degree is required
    • Previous customer service experience a plus.

    What We Offer:AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

    AmTrust Financial Services is committed to a policy of Equal Employment Opportunity