City of Carlsband California
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Code Enforcement Program Manager
at City of Carlsband California
- The Position
Carlsbad - The Community: This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons and abundant natural open space. World class resorts, family attractions, well planned neighborhoods, a diverse business sector and a charming village atmosphere combine to create the ideal California experience.
The Division: Code Enforcement is a division of Community & Economic Development and is responsible for enforcing and implementing city ordinances. The division works with our police department and attorneys office on such issues as construction without a permit, junk and debris on private property, recreational and inoperable vehicles that are located in the required front yard setbacks, as well as infractions of other municipal codes implemented by the city.
Under general direction from the department, incumbents in this series are fully responsible and have considerable latitude to manage and/or direct others in the administration of assigned specialized duties. Incumbents work cross-functionally to perform highly responsible, complex, professional, administrative and technical work and may serve in any assigned capacity to elected officials, commissions or regional committees.
The Program Manager is a two level job family. Senior Program Managers are expected to be subject matter experts in their assigned program field with an established body of work in their work history. Program Managers are considered as emerging experts in their field. Either position is distinguished from the Management Analyst series in that Program Managers typically manage specialized and/or public facing programs and do not regularly perform generalist assignments such as budget administration or contract management. Management Analysts provide financial or general data and support to the Program Manager. Program Managers are responsible for full cycle programs and service delivery for a major program(s).
- Key Responsibilities
In addition to the department's business need, typically, a Program Manager must possess and demonstrate at least 80% of the Knowledge, Skills and Abilities at a given level to be assigned to that level. Listed below is a representative sample; position assignments may vary.
Manages and administers assigned programs, or projects including but not limited to writing and managing grants; analyzing funding sources and monitoring program budgets.
Performs project and policy analysis, which includes: conducting research; identifying and raising pertinent issues; summarizing findings and presenting results.
Leads cross-functional special project teams on special studies and complex projects/programs, using effective project and/or program management skills and techniques; makes recommendations on regional standards, regulations or policies.
Coordinates groups of related projects to ensure that the goals and objectives of assigned program(s) are met by performing the duties personally, through other team members or by supervising employees.
Serves in the capacity of subject matter experts for assigned program(s).
Chairs, leads or provides professional guidance and expert assistance to city council, commissions and committee(s); attends City Council, commission or other community meetings.
Represents the city at regional board meetings or task force(s).
Prepares City Council staff reports and provides presentations at City Council and community meetings.
Ensures current program compliance with all state and federal government regulations and takes appropriate actions to meet deadlines.
- Applicable Federal, State, and Local laws, codes, rules, and regulations.
- Technical program requirements.
- Government management principles (e.g. budgeting, contract management principles and practices).
- Establishing and executing the governance framework for both the constituent projects and the program itself using best practice project management methods.
- Public relations, marketing practices and community outreach.
- Professional presentations.
- Analytical methods including research and statistical methods.
- Professional communication techniques, both oral and in writing.
- Organizational strategies.
- Managing multiple broad and complex programs.
- Interpreting complex regulations.
- Using computers and related software applications.
- Leading special teams or task force(s) and ensuring high performance of teams.
- Conducting research; analyzing and interpreting a variety of data and/or information and making recommendations based on findings.
- Writing, compiling and presenting reports.
- Monitoring compliance with applicable governmental regulations.
- Managing projects including monitoring scope, resources and outcomes.
- Collecting, compiling, analyzing, organizing, and presenting data.
- Advanced skills in financial management and budgeting, as well as procurement and contract negotiations across the program.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
- Navigating and makes course corrections in current and future planning.
- Forging relationships with the organization's upper management.
- Experience & Education
Program Manager: Bachelor's Degree in a related field and three years of related professional experience in the specific program area, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. A master's degree is desirable.
Senior Program Manager: In addition to the requirements listed for the Program Manager:
A Senior Program Manager will possess 5-7 years of professional experience managing multi-year, high level, broad, complex programs for a government agency and/or comparable experience.