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Full-Time Bilingual Court Support Agent/Client Services Floater

at AllianceOne

Pay: from $13.75/hour
Posted: 3/11/2020
Job Status: Full Time
Job Reference #: San Diego

Job Description

Full-Time Bilingual Court Support Agent/Client Services Floater


At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. We are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.




We are currently seeking Full-Time Bilingual Court Support Agents/Client Services Floaters to join our team. In this role, you would perform all on-site court support functions in a friendly and professional manner at one of the various courthouse locations or you would be working at the main office in Mission Valley assisting the client services with email communication as well as assist with handling the incoming correspondence and disputes.



 Duties at the courthouse

  • Greet and assist consumers at the front counter in a pleasant and professional manner.
  • Determine what action is to be taken to bring delinquent accounts to conclusion.
  • Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
  • Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
  • Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
  • Document and complete all correspondence and adjustments in a timely manner.
  • Work support desks, skip tracing desks or collection desks as assigned.
  • Complete manual data entry


Duties at the Main office

  • Handle client communication via email
  • Assist with written correspondence and disputes
  • Assist with imaging projects
  • Assisting client services with daily client projects.




  • High School Education or equivalent  
  • Must pass court based background check
  • Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
  • Working knowledge of the Microsoft Office products.
  • Ability to prioritize workload and handle multiple tasks.
  • Ability to maintain regular attendance.
  • Bilingual in Spanish


Hours: Need to be available between the hours of 8:00 AM and 6:00 PM

Monday-Friday only


Pay: $13.75/Hour          



AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at

For additional information on AllianceOne visit our website at

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