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Kearny Pearson Ford Kia is looking for an individual with excellent customer service skills to work in the service department as a Service Cashier and File Clerk. The ideal candidate will greet customers in a friendly manner, answer questions, and provide a friendly experience for all customers, addressing any challenges that may arise.
*Process credit or debit card transactions and validate checks for the service department.
*Greet customers in a pleasant and professional manner, computing and recording transaction totals.
*Reconciles cash drawer daily.
*Refers customers who have questions to the appropriate individual.
*Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
*Provides clerical and administrative assistance as needed.
*Will be cross trained on bookkeeping.
*Manages all databases and records, creates new entries as needed and answers questions about the company database, files and records.
*Implements new filing systems as directed.
*Reads incoming material, verifies accuracy, and sorts and codes according to system.
*Stores material in paper form, or enters information into computerized storage system.
*Retrieves materials for qualified personnel upon request.
*Searches for and investigates information contained in files, inserts additional data on
file records, completes reports, and keeps files current.
*Keeps track of borrowed materials and ensures they are returned.
*Disposes of obsolete files in accordance with established retirement schedule or legal requirements.
*Scans materials or copies records, and examines materials for legibility.
*Prepares labels and/or reports.
*Basic office duties as required to include: faxing, photocopying and filing.
At least 6 months of cash handling experience is preferred but we will consider training the right person. Must have excellent customer service and communication skills.
Kearny Pearson Ford Kia is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.