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Eligibility Technician

at MAAC Project

Posted: 2/13/2019
Job Status: Full Time
Job Reference #: 2019-SM-CD-CD-AD-004

Job Description

Eligibility Technician
Job Code:2019-SM-CD-CD-AD-004
Department:Child Development Program
Location:Administration - San Marcos, CA
FT/PT Status:Regular Full Time
Salary Range$17.66-$20.99

Under direct supervision, the Eligibility Technician supports and ensures compliance for various Child Development Programs (CDP) (i.e. California Department of Education, Head Start, Early Head Start) in the areas of ongoing recruitment, selection, eligibility determination and enrollment, attendance, reporting, tracking and ongoing monitoring activities. Incumbents will make eligibility determinations, support the selection processes for enrollment and maintain the tracking and integrity of enrollment data.

Essential Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Responsible for the processes related to recruitment, enrollment, and eligibility determination as defined by MAAC’s CDP policies and State and Federal regulations; provides technical assistance for staff and management related to eligibility determination, attendance tracking/reporting and other areas of responsibility.
  • Assists in the training of program staff and management related to eligibility determination and attendance tracking/reporting and other areas of responsibility.
  • Assists in the coordination of onsite monitoring as well as preparation for independent MAAC audits and Center Monitoring Reviews conducted by internal staff and/or external agencies.
  • Collects, reviews, and inputs data into a computer processing system to enable timely application processing in accordance with enrollment and attendance reporting; assists in tracking and monitoring of eligibility and attendance tracking/reporting.
  • Performs high-volume data entry, utilizing the ChildPlus data base, accurately and at a speed to meet established production standards.
  • Controls records and coding schemes to process source data; verifies the accuracy of materials produced and/or input data.
  • Assists and participates in community outreach, networking and collaboration activities that may occur in the evening or on weekends; actively participates in and attends programmatic related meetings and/or trainings as identified.
  • Assists in all components of recruitment at centers, public relations events, conducting in-service training to community agencies and attends trainings, conferences and meetings as required to support MAAC’s Child Development programs.
  • Provides comprehensive professional coordination to facilitate the daily function of eligibility and enrollment at CDP sites.
  • Communicates directly with center and area staff related to program and regulatory updates as well as with prospective parents during the enrollment process and in attendance tracking/reporting.
  • Relates positively and professionally, with all staff and parents of all cultural and socio-economic backgrounds.
  • Works collaboratively with ERSEA staff to support the dual registration process (i.e.state blended sites).
  • Performs word processing and creates spreadsheets demonstrating accuracy, thoroughness and neatness.
  • Adds, subtracts, multiplies and divides in all units of measure, using whole numbers, common fractions, and decimals; computes percentage and interprets and develops graphs.
  • Creates, duplicates, and distributes copies of date entry reports/spreadsheets; generates reports/documents and copies, compiles and distributes documents and materials.
  • Maintains up-to-date file listings, indexes and cross-references; sorts, cross-references, duplicates and files a wide variety of records and documents.
  • Retrieves, creates and maintains chronological files; retrieves files upon request and creates new file folders.
  • Provides office administrative and basic support services to managers and staff and provides backup to other office clerical and administrative staff.
  • Performs a range of office administrative duties of varying levels of difficulty, requiring a good knowledge of accounting and auditing principles and spreadsheet administration; operates a variety of standard office equipment.
  • Compiles required information and types standard agreements and contracts for approval, signature and execution.
  • Assists clients and others in person and/or by telephone; responds to questions and complaints; takes and relays telephone messages; mails requested materials and documents.
  • Performs other related duties as assigned.

  • Associates degree or equivalent from an accredited college or university.
  • Three (3) years of progressively responsible experience in data entry/computer records management or in a related data input work environment including a working knowledge of technical/computer terms;
  • Demonstrated experience in utilizing software, including but not limited to, Microsoft Outlook, Word, Excel, Power Point, the Internet and database software such as ChildPlus.
  • Bilingual - Spanish-English (read/write/speak) required.
  • One (1) year of experience working with adults in a social/health setting including experience with Head Start; Early Head Start, and/or California Department of Education eligibility requirements is highly desirable.

Knowledge of:

  • Data entry computer processing systems and audits related to output data.
  • Record keeping and filing practices and procedures.
  • Data entry, word processing, spreadsheets and other standard business software.
  • Record management practices and procedures.
  • Effective oral and written communication and skills, including a working knowledge of technical/computer terms.

    Ability to:

  • Read, analyze and interpret written materials and to communicate will families and staff.
  • Operate a computer terminal and/or data entry and word processing, spreadsheet, database and other standard business software and consistently demonstrate accuracy, thoroughness and neatness.
  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentage and interpret and develop graphs.
  • Operate standard office equipment.
  • Organize, set priorities, and exercise sound independent judgment within areas of responsibility.
  • Organize and maintain office and specialized files.
  • Understand and follow written and oral instructions.
  • Prepare clear, accurate and concise records and reports.
  • Use tact, discretion and courtesy in dealing with officials, the public, and others encountered in the course of work.
  • Establish and maintain effective working relationships with managers and employees.
  • Demonstrate accuracy, thoroughness, and neatness.


  • Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions.
  • Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.
  • Identifies and takes advantage of opportunities for personal and professional development.
  • Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines.
  • Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems.
  • Follows rules, regulations, and policies; positively contributes to implementing changes.
  • Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes.

Union Membership ( if applicable):This position is represented by Service Employees International Union, Local 221, CTW. Dues/deductions begin after 30 days of employment.

Application Instructions

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