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Family and Community Engagement Coordinator
at MAAC Project
|Department:||Child Development Program|
|Location:||Administration - San Marcos, CA|
|FT/PT Status:||Regular Full Time|
Under supervision, the Family and Community Engagement Coordinator is responsible for overall implementation of family services as a member of a comprehensive service team to ensure that all family service activities are coordinated and integrated throughout the Child Development Program.
Essential Duties and Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- In conjunction with staff, ensures compliance with the Office of Head Start and State of California licensing rules and regulations for all areas that concern parents of children enrolled; applies rules and regulations consistently and objectively in dealings with enrolled families; maintains current knowledge and application of the changes within the Office of Head Start and California Child Development regulations governing operation of centers; follows all external and internal licensing and agency regulations and standards to maintain a safe environment for children and employees.
- Researches, proposes and implements innovative program changes that are considered best practice models for Child Development programs nation-wide.
- Develops written work plans and Standard Operating Procedures, and annual updates, based on the Head Start Performance Standards, Head Start Act and community assessment; works in conjunction with the management team in completion of program goals, on-going monitoring, program self- assessment and program information report data; assists with program development and the delivery of quality program services.
- Monitors all options to ensure delivery of services throughout the program according to the Head Start Performance Standards guidelines and the Head Start Act; leads and participates in ongoing monitoring of the program and reflective supervision.
- Produces high quality, timely work, meeting project deadlines, submitting monthly paperwork and reports and achieving optimal results with little need for oversight.
- Provides orientation, support and technical assistance to family service and teaching staff in developing mutually respectful goal oriented partnerships with families to promote parent child relationships and family well- being; coordinates family services with the management including having an integral role in organizing, planning, training and providing support to the Policy Council, Committees and the MAAC Board.
- Provides support and training for family service staff, teaching staff, home educators, and family child care specialist in integrating comprehensive services for families that supports their well- being; guides and assists staff in helping parents with the family partnership agreement process; coordinates activities with all service delivery staff.
- Participates in case conferencing at the center level, home base and family child care to develop a team approach in providing services to children and their families; assists staff in implementing individual Family Partnership Agreements including goal setting.
- Coordinates male engagement activities; plans services for families that include parenting classes, financial education classes, relationship building classes and other classes or support services as requested or needed by families; attends parent committee meetings for all program options; develops formal and informal relationships with community partners to advocate for services and resources for families; strengthens and formalizes a fatherhood program in Head Start and the community.
- Analyzes the needs of families and supports staff in providing resources, training or information to meet the needs; collects pertinent data to track and analyze the impact the Head Start program has on family outcomes.
- Assists in the planning, organizing, supervision and evaluation of the program/activities of assigned area; works with assigned and subordinate staff and develops, implements and monitors service area and work plans to achieve assigned goals, objectives and educational outcomes; contributes to development of and monitoring of performance against the available resources; participates in developing, implementing and evaluating work programs, plans, processes, systems and procedures to achieve MAAC and Head Start goals, objectives and performance measures consistent with division quality and service expectations.
- Plans and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; subject to management concurrence, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with MAAC’s human resources policies and procedures, applicable Head Start regulations and labor contract provisions.
- Provides day-to-day leadership and works with staff to ensure a high performance, child- and family-centered environment which supports achieving Head Start educational objectives and family service expectations; provides leadership and participates in programs and activities that promote effective parent involvement and a positive employee relations environment.
- Coordinates volunteer, parent intern and parent ambassador recruitment, implementation and training;
- Tracks and oversees the intake of the family assessment to identify family strengths and needs related to the family engagement outcomes.
- Works in conjunction with the health manager, management team, and community organizations in completion of the program goals for on- going monitoring, program self- assessment, and program information report.
- Assists staff in mediating personnel disputes and parent-staff concerns and participates in program evaluation, planning and meetings.
- Committed to continual learning and self- improvement through training, formal education, conference attendance, and keeping abreast of changes within Office of Head Start and California Child Development regulations governing operation centers to enable successful program delivery and outcomes.
- Participates in community events; attends evening and/or weekend meetings, conferences, and trainings.
- Develops and maintains effective external relationships with San Diego County Department of Education; San Diego Regional Center; Local Schools Districts (LEA’s), Community Based Organizations and other local resources and referral contact.
- Performs other related duties as assigned.
- Bachelor’s Degree in social work/science or a related field with emphasis in social work
- Five (5) years of increasingly responsible experience performing work in program development, community relations and organization that include a minimum of three (3) years of successful management and supervisory experience
- Experience working with State and Federal regulated Child Development Programs
- Proficiency in Microsoft Office Suite including Word, Excel, Outlook, Power Point, and databases such as ChildPlus
- Bilingual (English/Spanish) speaking, reading, and writing preferred
- Head Start Performance Standards, philosophy and mission and State of California Child Development Division (CDD) Title 5 regulations including policies and procedures that ensure regulatory and internal compliance
- Services and resources for children ages birth to 5 years in San Diego County
- Advanced computer skills, including Internet, Microsoft applications and data bases
- Effective training and development techniques for small and large groups
- Data Collection and information processes and systems
- Effectively organize records and paperwork processes
- Prepare and present comprehensive reports, training plans, and workshops
- Relate effectively with children, parents, staff, and local services providers
- Demonstrate a positive regard for and sensitivity to diverse families
- Demonstrate effective community relations skills, positive interpersonal relations skills, and excellent oral and written communication skills
- Maintain confidentiality
- Demonstrate a flexible work style
- Communicate effectively with a diverse workforce
- Provide prompt, efficient and responsive service in a demanding work environment
- Exercise tact and discretion in answering questions and releasing information
- Analyze and project consequences of decisions and/or recommendations
- Remain calm under pressure or during complex issues
- Troubleshoot basic problems and prepare comprehensive reports
- Work collaboratively with Management and Union staff
- Consistently relate effectively to children, parents, staff, and local services providers
- Work occasional evenings and weekends; attend and participate in conferences and training as assigned
Union Membership ( if applicable):