Neighborhood House Association
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LICENSED CLINICAL CASE MANAGER - COORDINATED HIV SERVICES
at Neighborhood House Association
Basic Job Assignment:
Under the supervision of the Program Director, the Licensed Clinical Case Manager provides clinical care coordination to program clients, including mental health assessments, individual and group counseling, case management, researching, and organizing the necessary community resources in order to support client’s transition.
The ideal candidate is a self-motivated, independent worker who possesses a solid knowledge of challenges and needs of the HIV population. Cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth; Local community and mental health resources available to assist clients diagnosed with HIV; The most effective intervention strategies to use in providing therapeutic services to adults diagnosed with HIV; Needs of clients diagnosed with HIV; Group dynamic theories and facilitation methods; Diagnostic categories (DSM V); Social, psychological, and physical factors of mental, emotional, and substance abuse disorders; Types of illicit drugs and behavior patterns associated with them; Addictive behavior treatment methods; and Community resources; Knowledge of cultural issues, values and beliefs of the target population of adults with SMI; homelessness and co-occurring disorders, relevant to providing appropriate program services; Legal and ethical issues pertaining to delivery of professional services; Assess for the purpose of acquiring diagnostic information and developing case management treatment plans; Maintain detailed client documentation; Demonstrate positive, professional, and tactful communication skills; Demonstrate enthusiasm and motivate clients, establish, and maintain effective working relations with clients and other staff; Set firm boundaries; Creatively solve problems; Ability to read, speak and write English with clarity of expression sufficient to communicate to employees and clients in clear and easily understood terms; Understand and follow written and oral communications; Be dependable, punctual and reliable; Use tact and discretion in dealing with clients; Be committed to company values and mission with ability to demonstrate those positively and proactively to clients, fellow employees, and management in everyday performance and interactions; Act at all times with sensitivity to cultural diversity toward clients and fellow employees; Maintain absolute confidentiality concerning client information; Function independently and as a team member and to foster a positive working environment; Demonstrate empathy, consideration, and respect for fellow employees; Use good grammar, spelling and case note composition skills; Present a professional manner and appearance; Demonstrate excellent organizational skills; Demonstrate excellent time management skills; Ability to respond appropriately in crisis situations.
- Master’s Degree from an accredited university required;
- License or registration with the California Board of Behavioral Sciences in one of the following: Licensed Marriage and Family Therapist (LMFT); Licensed Clinical Social Worker (LCSW); Associate Marriage and Family Therapist or Registered Associate Marriage and Family Therapist or Associate Social Workers are also acceptable;
- A minimum of two years of progressively responsible experience in a substance use/mental health setting, experience with motivational interviewing and different therapeutic approaches, experience with mental health diagnoses, experience working with Latino and African-American and the incarcerated population is highly desirable.
- Bilingual (English/ Spanish) preferred;
- Valid TB test required upon hire and must be maintained every four (4) years;
Example of Major Functions:
- Provides mental health assessments, case management, and individual and group counseling;
- Performs crisis intervention as needed;
- Assesses and identifies clients’ needs for supportive services, acts as a partner and resources, performing case management services and client advocacy by obtaining appropriate linkages for necessary or requested services (e.g. mental health, housing, vocational, employment, food, etc.) and following through to ensure service efficacy;
- Collaborates with other service team members on client concerns;
- Creates detailed documentation of client progress and performs various other administrative functions associated with the program; Maintain client charts;
- Updates assigned clients’ progress notes, maintains daily log of clients seen and writes necessary communication;
- Transports clients to their needed linkage resources(s);
- Completes intake assessments, updated assessments, and other necessary paperwork, including service plans and service plan reviews, entering necessary date and information;
- Cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth;
- Legal and ethical issues pertaining to delivery of professional services;
- Local community and mental health resources available to assist incarcerated clients;
- Group dynamic theories and facilitation methods; Diagnostic categories (DSM V);
- Social, psychological and physical factors of mental, emotional, and substance abuse disorders;
- Types of illicit drugs and behavior patterns associated with them;
- Addictive behavior treatment methods and Community resources;
- Assess for the purpose of acquiring diagnostic information and developing case management treatment plans;
- Maintain detailed client documentation.
Application and Supplemental Questionnaire must be fully completed (per instructions), signed and dated when submitted. The Questionnaire can be found at the end of the job announcement pdf. If you have CD/ECE units, submit copy of official transcripts with your application to receive consideration. Applications and job announcements may be obtained at the above address; 841 South 41 st Street, San Diego, CA 92113; or you may refer to www.neighborhoodhouse.org. NOTE: 1 - Only properly completed and submitted applications will be considered. Notifications will not be sent for applications that do not meet submission requirements. 2 - Applications of candidates who do not meet the stated position requirements will not be considered. Only those considered for interview will be contacted.