Neighborhood House Association
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SOCIAL SERVICE TECHNICIAN ***CONTINOUS POSTING***
at Neighborhood House Association
Basic Job Assignment:
Under the direction of a Family Service Supervisor or designee, performs a wide variety of duties in support of the Head Start Program goals and objectives by establishing and maintaining positive relationships with children’s families to encourage participation in and increase their awareness and use of supportive services; serves as an advocate for program children and their families; and performs related work as required.
The ideal candidate is a self-motivated, independent worker who possesses a solid knowledge of and experience in: Modern theories, methods and practices of assigned areas of responsibility and expertise, including early childhood education, social services, emotional and/or physical health, and learning and/or physical disabilities; Federal, state and local laws and regulations applicable to the California Department of Education program and the assigned areas of responsibility and expertise; Head Start Performance Standards; Goals, objectives, policies and procedures of the NHA Head Start Program; Recordkeeping and filing practices and procedures; Basic counseling theories and practices. The ideal candidate will also have the ability to: Organize and maintain documentation, set priorities and exercise sound independent judgment; Interpret, apply, explain and reach sound decisions in accordance with program regulations, policies and procedures; Communicate effectively orally and in writing; prepare clear, concise and accurate reports, correspondence and other written materials; Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with volunteers, parents and staff; Establish and maintain effective working relationships with clients, other professional staff and the public; Communicate effectively with people of various educational, socio-economic and cultural backgrounds; Operate a computer using word processing, spreadsheet and database software applications, and operate other standard office equipment. In addition, the candidate should possess a professional presence, excellent business acumen, be approachable and committed to creating an open and customer focused department, be a collaborative, clear thinker, and has demonstrated experience working with culturally and ethnically diverse, low income or no income clients and unique populations.
- Associate’s Degree in Child Development, Early Child Development, Social Services or a closely related Human Services field required;
- A minimum of three (3) years of experience providing direct services to low-income children and families of diverse cultural backgrounds required;
- Must meet and maintain state law and county licensing requirements regarding employment in a child care center (fingerprints, TB, physical) as well as provide proof of immunity to measles and pertussis, and must obtain an influenza vaccination, or provide a medical exemption.
Example of Major Functions:
- Acts as a resource and provides and/or makes referrals for necessary services;
- Informs, educates and distributes information and literature to parents regarding health, social and other services that are available;
- Establishes and maintains supportive relationships with Head Start families; conducts family interviews to develop a Family Partnership Agreement;
- Makes family home visits to conduct interviews and assess family needs;
- Develops and implements family case management models in support of Head Start goals and objectives;
- Documents activities and performs various other administrative duties;
- Maintains complete and current files and records pertaining to activities;
- Prepares regular and special status reports;
- Monitors records and reports prepared by other staff;
- Works with center staff to promote parent involvement and advocacy;
- Participates in the preparation and attends parent advisory committee meetings;
- Assists with the obtainment of complete medical/health history records of enrolled children;
- Enters data of support services into an automated tracking system;
- Acts as liaison with local community organizations to provide resources to children and their families;
- Ensures center compliance with health, social services and parent involvement requirements of the Head Start Program’s Performance Standards;
- Assist in the general operation of center;
- Other duties as assigned;
Application and Supplemental Questionnaire must be fully completed (per instructions), signed and dated when submitted. The Questionnaire can be found at the end of the job announcement pdf. If you have CD/ECE units, submit copy of official transcripts with your application to receive consideration. Applications and job announcements may be obtained at the above address; 841 South 41 st Street, San Diego, CA 92113; or you may refer to www.neighborhoodhouse.org. NOTE: 1 - Only properly completed and submitted applications will be considered. Notifications will not be sent for applications that do not meet submission requirements. 2 - Applications of candidates who do not meet the stated position requirements will not be considered. Only those considered for interview will be contacted.