New Haven Youth & Family Services

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TBS Supervisor

at New Haven Youth & Family Services

Posted: 10/6/2020
Job Reference #: 1002

Job Description

SUMMARY:   Under the direction of the Program Manager, supervisors are responsible for thecoordination and approval of clinical services of the Therapeutic Behavioral Services coaches, overseeing coaches to deliver appropriate and ethical mental health services and interventions in accordancewith county contracts, targeted goals and New Haven's standards,procedures, and practices.


1.  Conduct functional assessments, analyze information, and evaluate new cases and/or revise treatment plans when necessary, in accordance with county and agency requirements and practices.

2.   Distribute referred cases to coaches in accordance with program objectives and goals,assuring thatparents, program liaisons, and coaches receive quality customer service and timely follow upregarding assignment, treatment needs, and progress of services.

3.   Schedule and supervise coaches for delivery of services, developing and overseeing intervention strategies as needed and as determined by the plan documents and analyses, to ensure that allservices areeffective, appropriate, professional, documented, delivered,and within programrequirements/guidelines.

4.  Overseetraining andperformance ofcoaches, coordinating meetingsand approving documentation of all treatment case notes andadministrationfunctions associated withrelatedrecordkeeping (billings, timesheets, performanceappraisals) in accordance with New Haven administrative processes and procedures as well as contracted county & governmental guidelines.

5.   Coordinate and conduct weekly clinical supervision of active coaches, securing educational and clinical over site and control initiatives for high standards of qualify to all services.

6.   Liaison withNewHaven staff,other treatment teammembers,parents, maintainprofessional and positiverelations and to market our TBS serviceas indicated, additionallyutilizing and reviewing customer satisfaction surveys to evaluate programsuccesses and/orconcerns.

7.   Work with Riverside County TBS Liaison and LA County TBS Liaison in the areas of serviceauthorizations, audits, weekly servicereport (Riverside), quarterly service report (Riverside), trainings (as assigned) and Quarterly meetings (Riverside, as assigned)

8.   Participate in interviewing and hiring of coaches as needed.

9.   Provideother administrative and/or supervisory responsibilities as assigned.


Required:   A licensed (Board of Behavioral Science) Ph.D., MFT, or Masters Degree in Social Work,

Psychology, or related discipline and at least 2 years of experience workingwith youth and their families;supervision experience is preferred   Superior verbal and written communicationskills required with the ability to analyze complex math and to deliver effective training/supervisory discussions.  Ability to supervise, educate, and motivate a professional group of coaches with varying levels of clinical experience required as well as the ability to interact well with others,understanding and following rules and directions from supervisor. Must be able to accept constructive criticism and to contribute to an environment free of harassment and without unlawful discrimination.  Must be able to work under stress  Mustalso possess a vehicle and have a demonstrated safe driving history to travel within counties relative to case assignments.

New Haven Youth and Family Services is an EOE F/M/Disabled/Vet

New Haven Youth and Family Services is a drug-free workplace and a non-smoking facility.

Application Instructions

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