Palomar Health

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Supv Patient Financial Services - Patient Financial Services

at Palomar Health

Posted: 8/8/2019
Job Status: Full Time
Job Reference #: 1004777
Keywords: accounting

Job Description

Patient Financial Services

Central Office
Escondido, CA





Responsible for the day-to-day activities of the PFS Department to include Reimbursement Services, Cash Posting, Support Services and Billing. Interact frequently with staff and leadership of the revenue cycle teams throughout the organization including but not limited to Patient Access, Revenue Cycle, Health Information Services, Utilization Management/Case Management, Charge Capture, Contract Management and Information Technology Services. Frequent interaction with system vendors as well as outsourced agencies and third party payer groups. Responsible for organizing and supervising all work of the team members and ensuring timely payment and contractual adjustment processing. Responsible each month to supervise root cause analysis of any issues or obstacles that prevent timely payment and adjustment posting and assimilate the data into readable and useful tools for analysis. Work in collaboration with the PFS Manager for making recommendations to the PFS Leadership Team for resolution and elimination of issues and obstacles where possible. Work in collaboration with all departments and units in the revenue cycle to appropriately communicate issues and/or barriers and to formulate work plans for resolution each month of the trended issues. Generates, provides data validation and quality assurance of all monthly Accounts Receivable reports that are distributed to the organization and is knowledgeable of the contents and can provide information and answer questions when necessary. Provide training and competency evaluation of team members as it relates to specific job functions and responsibilities. Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

Minimum Education: High School Diploma or equivalent and certification (CPAM or equivalent certification)
Preferred Education: Not Applicable
Minimum Experience: 3 years patient accounting
Advanced use of Excel, Word and PowerPoint
Preferred Experience: 3 years patient accounting and 1 year lead/supervisor or management experience
Required Certification: Not Applicable
Preferred Certification: Certified Revenue Cycle Representative
Required License: Valid Driver's License
Preferred License: Not Applicable