Telecare Corporation

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Office Coordinator II for NEW MH Acute Step Down ACT/FSP #370

at Telecare Corporation

Posted: 7/28/2019
Job Status: Full Time
Job Reference #: 1670e65d-c6af-44d8-aab4-8605c19395ce
Keywords: receptionist

Job Description



Projected start date for Office Coordinator II is September 1 - September 16, 2019 . Accepting members effective October 14, 2019.

A rapidly growing mental and behavioral healthcare company. Established in 1965. 122 programs and over 3,680 employees!
Company mission is to deliver excellent and effective behavioral healthcare services to those in our community suffering from severe and persistent mental illness resulting in complex needs. We desire to de-stigmatize, to share respect, to share decision making and to provide the best care to those in need of our services.
Individuals aged 18-59 years old who are homeless with serious mental illness and who may have a co-occurring substance use disorder, and who are not connected to outpatient services and are being discharged from an Acute Care facility (Behavioral Health Unit (BHU)) as a step down to the community.
Thorough Total Rewards Package including:
  • Competitive administrative salary range
  • 401k
  • ESOP
  • Medical benefits for you dependents: United Healthcare PPO, United Healthcare HMO, Kaiser HMO
  • Aflac
  • Group Life Insurance
  • Option to enroll in personal life insurance for you dependents

Employment Status:  Full-Time

• High School or GED
• Two (2) years of Office Administration or one (1) year experience with an Associate’s degree
• One (1) year experience in a healthcare field
• Knowledgeable and proficient in MS Office programs
• Experienced entering data into computer systems
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

• Working knowledge of Social Security, Medicaid and other Government assistance programs
• Experience in Healthcare field

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Finance driven Job Duties:
• Performs insurance verification
• Provides support and direction for financial requests for staff and members served
• Provides Training and direction to ensure compliance with fiscal policies and procedures
• Facilitates Rep Payee services
• Facilitates Trust Banking services
• Prepares and validates payroll
• Enters AP batches weekly into accounting software
• Monitors client eligibility at admission/enrollment and throughout stay
• Prepares and reviews credit card entries
• Provides and maintains revenue information; provides billing information to A/R department and County agencies
• Records and deposits cash receipts
• Determines monthly journal entries required and confirms correct information is on reports
• Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures

Medical Records driven job duties:
• Closes Charts per procedures
• Sets up Charts per checklists
• Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)
• Orders medical records forms and supplies
• Safeguards confidential information per policies and requirements

Human Resources driven job duties:
• Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance
• Plans recruitment efforts for open positions with Administrator
• Provides back up regarding HR related duties to other locations when required
• Maintains personnel files per standard and checklist
• Distributes HR information to program personnel as directed by Corporate HR
• Assists in promoting open positions
• Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process
• Tracks new hire paperwork and documentation including credentialing
• Enters information into TOP/Relias
• Runs and tracks MVR reports
• Processes Shoes for crew’s orders
• Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings
• Close out terminated files

Information Technology driven job duties:
• Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software
• Provides limited computer systems support to staff

Program/Department driven job duties:
• Inventory and purchasing for program related supplies/equipment
• Coordinate work events
• Assist with staff scheduling
• Order supplies (food, office, maintenance)
• Assist with events
• Prepares correspondence, agendas, meeting minutes/notes
• Assists leadership with special projects
• May serve as a relief or back up for the receptionist or other Administrative positions
• Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.
• Helps coordinate and address maintenance requests
• Helps facilitate staff scheduling
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure and close eye work (small figures)

EOE AA M/F/V/Disability