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Customer Care & Sales Agent
at Company Confidential
The Job Window has an exciting opportunity for a Customer Care & Sales Agent on behalf of our client, a marketing firm in El Cajon. Our client offers a complete portfolio of telecommunications solutions designed to meet the unique needs of their customers and their families. Their vision is to be the number-one trusted provider of telecommunications services and solutions in El Cajon while providing an unparalleled member experience. They are in immediate need of a Customer Care & Sales Agent to follow-up with interested customers, provide thorough information about our client’s service packages, and increase revenue in a designated territory.
Responsibilities of the Customer Care & Sales Agent:
- Sell, upgrade and cross-sell service solutions to new and existing members and their families.
- Perform face-to-face sales calls interested customers off a list of warm leads provided to discuss services packages further.
- Meet and exceed prescribed sales and retention targets.
- Deepen customer relationships through thoroughly reviewing service packages, cross-selling and up-selling service packages.
- Deliver a unique and competitively superior buying experience to customers both at time of sales and post sales servicing;