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Customer Care & Sales Agent

at Company Confidential

Posted: 10/22/2018
Job Status: Full Time
Job Reference #: 726136
Categories: Sales, Customer Service
Keywords: customer, service

Job Description

The Job Window has an exciting opportunity for a Customer Care & Sales Agent on behalf of our client, a marketing firm in El Cajon. Our client offers a complete portfolio of telecommunications solutions designed to meet the unique needs of their customers and their families. Their vision is to be the number-one trusted provider of telecommunications services and solutions in El Cajon while providing an unparalleled member experience. They are in immediate need of a Customer Care & Sales Agent to follow-up with interested customers, provide thorough information about our client’s service packages, and increase revenue in a designated territory.

Responsibilities of the Customer Care & Sales Agent:

  • Sell, upgrade and cross-sell service solutions to new and existing members and their families. 
  • Perform face-to-face sales calls interested customers off a list of warm leads provided to discuss services packages further.
  • Meet and exceed prescribed sales and retention targets. 
  • Deepen customer relationships through thoroughly reviewing service packages, cross-selling and up-selling service packages.
  • Deliver a unique and competitively superior buying experience to customers both at time of sales and post sales servicing;